SHIPPING POLICY

Effective Date: July 23, 2024

Thank you for shopping with Oliveira. We are committed to providing you with high-quality service. Please review the following information regarding our shipping practices:

1. Order Processing Time:
1. Orders are typically processed within 5-7 business days (excluding weekends and Canadian holidays) after payment confirmation.
2. Shipping Methods:
1. We offer several shipping options, including standard ground shipping, expedited shipping, and freight delivery for larger items.
3. Shipping Rates:
1. Shipping rates are calculated based on the weight of the products and the destination.
2. Please refer to our shipping info page for pricing
4. International Shipping:
1. We currently do not ship to international destinations. We hope to offer this as an option in the near future
5. Shipment Tracking:
1. Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
6. Freight Shipping (for larger items):
1. Certain agricultural implements and attachments may require freight shipping due to their size and weight. Freight deliveries will be coordinated with you in advance to ensure a smooth delivery process.

7. Delivery Timeframes:

Province:	Estimated Delivery Time
Ontario	3-7 Business Days
Manitoba	6-10 Business Days
Nova Scotia	10-14 Business Days
Prince Edward Island	10-14 Business Days
Yukon	N/A
Saskatchewan	6-10 Business Days
British Columbia	8-14 Business Days
New Brunswick	10-14 Business Days
Northwest Territories	N/A
Alberta	8-14 Business Days
Quebec	3-7 Business Days
Newfoundland & Labrador	10-14 Business Days
Nunavut	N/A

8. Address Accuracy:
1. Please ensure that your shipping address is accurate before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Lost or Stolen Packages:
1. We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier and file a claim.
10. Delivery Acceptance:
1. For freight deliveries, it is the customer's responsibility to be available at the specified delivery address to accept the shipment. Failure to do so may result in additional charges for redelivery
11. Changes to Shipping Policy:
1. We reserve the right to update our shipping policy at any time. Please review the policy periodically for changes.